What is productivity? Methods to increase productivity in business
11-10-2025 58
Productivity is a common term in the business and manufacturing industry, often used to evaluate the performance of an organization. However, not everyone clearly understands what productivity is and how to measure it accurately. Let’s learn more through this article.
What is productivity?
In English, productivity is called Productivity. This is a measure of economic efficiency, showing the relationship between output (quantity of goods or services produced) and input (resources such as labor, capital, raw materials).
Productivity is calculated based on the ratio between gross domestic product (GDP) and the number of labor hours or resources used in the production process. The most common formula to measure productivity is:
| Năng suất = Đầu ra / Đầu vào |
Example
Imagine you are juicing oranges:
- A uses 5 oranges to make 1 liter of orange juice.
- Meanwhile, B only needs 4 oranges to make the same 1 liter of orange juice.
In this case, B is more productive than A because it has produced the same amount of output (1 liter of orange juice) with fewer inputs (only
How to measure productivity
Productivity can be measured through the following methods:
1. Labor productivity: Using the ratio between the quantity of goods or services produced and the number of hours worked.
Formula:
| Labor productivity = Total output / Number of hours worked |
2. Capital productivity: Assessing the efficiency of capital use in production.
Formula:
| Capital Productivity = Total Output / Capital Investment |
3. Total Productivity: Combines factors such as labor, capital, and raw materials to calculate overall efficiency.
Distinguishing Productivity and Efficiency
Productivity and efficiency are two core concepts in business management. While both are important, they have distinct differences and are sometimes even contradictory. Understanding this difference helps businesses optimize operations more effectively.

What is productivity?
Productivity refers to the amount of work or output produced by an individual, group or organization in a given period of time.
For example, a production line that produces 100 products per hour would be considered more productive than one that produces only 80 products in the same time.
What is efficiency?
Efficiency refers to the optimal use of resources to achieve a goal. Resources here can include time, labor, materials or finance.
For example, if a production line produces 100 products per hour but uses twice as much raw materials as normal, then the efficiency of that line is considered low. Efficiency also includes the quality of the output. If 50% of the products are not up to standard, high productivity is not effective.
The Relationship Between Productivity and Efficiency
- Productivity focuses on output: the number of products or services produced.
- Efficiency focuses on how resources are used to produce output with the highest quality and lowest cost.
An ideal business is one that achieves both high productivity and high efficiency, meaning it produces a lot of good quality products using the least amount of resources.
What is labor productivity?
Labor productivity is an important measure that reflects the production efficiency of a business. It is calculated by comparing:
- The number of products produced with the number of hours worked by employees.
- Or net revenue with the number of hours worked by employees.

Labor productivity formula
- Labor productivity = Total output / Total labor hours
- Or: Labor productivity = Net revenue / Total labor hours
The meaning of labor productivity
- Assess production efficiency: The higher the labor productivity, the greater the ability to optimize resources and profits of the enterprise.
- Analyze growth trends: Fields with high labor productivity are often associated with better wages, technological innovation and economic development.
- Impact on profits: Labor productivity directly affects the profits of the company and shareholders, and is an important indicator to evaluate competition in the market.
Methods to increase productivity in enterprises
Increasing productivity is one of the factors that determine the success and sustainable development of enterprises. Below are effective methods to help enterprises improve productivity and enhance operational efficiency.

1. Make a specific marketing plan
Marketing plays the role of "breath" in business activities. A specific marketing plan not only helps businesses reach target customers but also maintains sustainable development.
Build a detailed marketing calendar, including promotional activities, promotions and marketing campaigns. This calendar should be planned for each specific period, which can be a quarter or a year. This helps businesses easily manage marketing activities without affecting daily operations.
2. Use automation tools
Automation technology is an optimal solution to help businesses save time and reduce manual workload. Automating repetitive processes such as data entry, order processing or customer support not only increases productivity but also minimizes errors.
Popular automation software such as Zapier, Hootsuite, IBM, Xero can be applied in the following areas:
- Order processing: Shorten time and improve accuracy.
- Customer support: Use chatbots or CRM systems to respond faster and more accurately.
- Data collection: Automatically synthesize and analyze data to support decision making.
3. Regularly review workflows
Businesses need to periodically evaluate workflows to identify problems and find solutions to improve. This helps eliminate bottlenecks, reduce waiting times and improve overall efficiency.
An effective solution is to reduce the amount of work in progress (WIP) to avoid overload, helping the team focus on important projects and complete them faster.
4. Recognize and reward employees
Employees are the most important assets of the business. Recognizing achievements and rewarding them at the right time will motivate and boost morale.
Some effective ways to recognize:
- Use internal tools like Slack's Cheers-for-Peers to recognize contributions among team members.
- In-kind or financial rewards, such as personal gifts or raises, help employees feel appreciated and contribute more.
Conclusion
The above methods are key to helping businesses improve productivity and optimize workflows. To update more automation solutions and effective productivity methods, follow Intech Group and read useful articles in the future.
